Privacy Policy for PRAVO

Effective Date: 30-Dec-2025

PRAVO (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users (“you”, “user”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the PRAVO mobile application (“App”).

By using PRAVO, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About PRAVO

PRAVO is a subscription-based communication platform that allows users to:

• Connect with advisors for consultations
• Engage in legal or professional discussions
• Communicate via chat and voice calls
• Pay for chats, calls, or subscriptions within the app

PRAVO does not provide gambling, betting, or illegal services.

2. Information We Collect

a) Personal Information

We may collect the following information when you register or use the app:

• Name
• Email address
• Mobile number
• Profile details (optional)

b) Communication Data

• Chat messages exchanged between users and advisors
• Call logs (time, duration, advisor/user details)

Note: Call recordings are not stored unless explicitly required for legal, quality, or dispute-resolution purposes.

c) Payment Information

• Subscription details
• Transaction IDs
• Payment status

We do not store sensitive payment details such as card numbers or UPI credentials. All payments are processed through secure third-party payment gateways.

d) Device & Usage Information

• Device type
• Operating system
• App version
• IP address
• Log data and crash reports

3. How We Use Your Information

We use your information to:

• Provide chat and call services
• Connect users with advisors
• Manage subscriptions and payments
• Improve app functionality and user experience
• Provide customer support
• Comply with legal and regulatory requirements
• Prevent fraud, misuse, or unauthorized access

4. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share information only:

• With advisors, strictly for providing requested services
• With trusted third-party service providers (payment gateways, cloud hosting, analytics)
• When required by law, court order, or government authorities

All third parties are required to maintain strict confidentiality.

5. Data Storage & Security

• User data is stored on secure servers
• Industry-standard security measures are used to protect data
• Access to data is restricted to authorized personnel only

Despite our best efforts, no method of transmission over the internet is 100% secure. Users are advised to use the app responsibly.

6. User Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request account deletion
• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

7. Subscriptions & Payments

• PRAVO offers paid subscriptions and pay-per-use chat/call services
• All charges are clearly displayed before payment
• Refunds (if any) are subject to our refund policy

8. Children’s Privacy

PRAVO is not intended for users under 18 years of age.

We do not knowingly collect data from minors. If such data is identified, it will be deleted immediately.

9. Legal Disclaimer

PRAVO acts as a technology platform to connect users with advisors.

We do not guarantee outcomes of advice, legal opinions, or consultations provided by advisors.

Users are responsible for decisions taken based on consultations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be notified within the app or on our website. Continued use of the app indicates acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

Email: support@pravo.app

App Name: PRAVO